SN30 Pro FAQ
  • What is the difference between SN30Pro SN edition and SN30Pro G Classic edition?
    • The difference is their exterior design only.
    • A. Texture on the Dpad
    • B. Button colours
    • C. Buttons shapes
    • D. Enclosure colours
    • As for system compatibility and functionality, they are the same.
  • Do they have Screenshot, Home, Turbo, NFC functions when connected to Switch? Can I also wake up my Switch wirelessly with this controllers?
    • When connected to Switch, you can find on these controllers:
    • A. Screenshot = STAR button
    • B. Home button = Logo button
    • Turbo and NFC functions are not applicable here
    • When connected to other devices, you can find on these controllers:
    • A. Turbo button = STAR button
    • No, you can not wake up your Switch wirelessly with this controllers
  • What systems do they work with? Do they auto reconnect to those systems?
    • They work with Switch, Windows 10, macOS, Android, Raspberry Pi.
    • They auto reconnect to all the systems mentioned above with the press of START once they have been successfully paired.
  • Does it work with PS5, Xbox Series, PS3, PS4, Xbox One, Xbox 360, Wii, Wii U?
    • No, it does not.
  • What is the difference between SN30 Pro and N30 Pro2?
    • The differences are:
    • A. Shoulder button physical layout
    • SN30 Pro – two level placement for R1/R2 and L1/L2.
    • N30 Pro 2 – one level placement for R1/R2 and L1/L2.
    • B. LED indicators
    • SN30 Pro – four small LED lights placed on the bottom of the controller.
    • N30 Pro 2 – two long narrow curved lights on the sides.
    • C. Motor and thumb stick cap size
    • SN30 Pro - eccentric shaft gear motor and 17mm diameter thumb stick cap.
    • N30 Pro 2 – Linear vibration motor and 11mm diameter thumb stick cap.
  • My controller does not turn on anymore. Nothing happens when I press on it. What should I do?
    • Please follow the procedure below to fix the issue:
    • A. Press and hold START for 8 seconds
    • B. Press and hold L1+R1+START for 3 seconds to enter its upgrade mode. Red Power LED will turn on
    • C. Go to https://support.8bitdo.com/firmware-updater.html to get Upgrade Tools and upgrade its system following the instructions
    • D. Restart the controller and follow the instruction manual provided on our website afterwards
  • How can I make sure the button mapping on this controller is as Switch Pro not Xbox controller when it is connected to Steam?
    • Just follow the procedure as below:
    • A. Press and hold Y+START to turn on the controller
    • B. Press and hold pairing button for 3 seconds to pair them
    • C. Find ‘Switch Pro support’ & ‘Nintendo button mapping’ and click on them
  • What are the four small LEDs for on the bottom of the controller?
    • They are controller mode indicators:
    • A. LED 1 blinking: D-input mode
    • B. LED 2 blinking: X-input mode (Xbox 360 mode)
    • C. LED 3 blinking: macOS mode
    • D. LED Rotating: Switch mode or pairing mode
    • E. Solid LED: connection is successful
    • *It also indicates the player mode when connected to Switch.
  • How do I charge the controller? How long does the battery last when fully charged?
    • We suggest you charge it via a phone power adapter.
    • The controller uses 480mAh rechargeable battery with 1-2 hour charging time. The battery can last up to 18 hours when fully charged.
  • Can I use it wired, via a USB-C cable?
    • Yes, you can. You can connect it to Switch, Windows 10, Android, Raspberry Pi and macOS using a USB cable.
  • My SN30 Pro does not connect to Switch no matter how many times I have tried. What should I do?
    • This might be caused by there are too many controllers connected to your Switch, as one Switch can take up to 10 controllers at a time maximum. Please follow the steps below to fix it:
    • A. Go to ‘System Setting’ on your Switch, then click on ‘Controllers and Sensors’ to disconnect the controllers which are connected to it
    • B. Restart your Switch
    • C. Press and hold Y+START to turn back on the controller. Press the pairing button on the controller for 3 seconds
    • D. Go back to ‘System Settings’ and choose ‘Change Grip/Order’ to pair them
  • Does this controller use HD rumble or a normal rumble?
    • It uses a normal rumble, not HD rumble.
  • How many SN30 Pro controllers can I use at a time?
    • It depends on the number of controllers each device can take. Multiple SN30 Pro controllers can be used at a time.
  • What is the Bluetooth range?
    • 10 meters. This controller functions the best within the range of 5 meters.
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