USB Wireless Adapter 2 FAQ

* The 2nd gen. USB adapter supports BLE (Bluetooth Low Energy) and is compatible with the Xbox One/Series controllers.

  • How many controllers can this USB adapter connect to at a time?
    • One controller at a time. If you wish to use multiple controllers at a time, you would need to use multiple adapters.
  • What should I do when I plug in the USB adapter to my Switch, it shows the controller is successfully connected but nothing really happens when I press on any button?
    • Please make sure the “Pro Controller Wired Communication” is on. If not, go to System Settings on your Switch and turn on “Pro Controller Wired Communication”.
  • What controllers is this adapter compatible with?
    • It works with Xbox Series, Xbox One Bluetooth controllers, DualSense, DualShock 4, DualShock 3, Switch Pro, Joy-Con ( including FC, NES, SFC, and SNES versions ), WiiU Pro, Wii remote, as well as all 8BitDo Bluetooth controllers.
    • * Models which are not mentioned above are not compatible with this USB adapter.
  • What systems does this USB adapter work with?
    • It works with Switch, Windows 10, PS Classic, Android, Raspberry Pi, and Retrofreak.
    • * Systems which are not mentioned above are not compatible with this USB adapter.
  • Can I use more than one adapter on the same device at a time?
    • Yes, you can. If your device does not have enough USB ports, you can use a USB hub to connect multiple adapters.
    • * Just remember each adapter can only connect to one controller at a time.
  • If I connect Wii Classic to my Wii Remote, can I use the adapter to connect my Wii Remote to my Switch?
    • Yes, you can. You can connect any Wii Remote compatible controller to your Wii Remote, and then connect your Wii Remote to your Switch via our USB adapter.
  • Are PS5 and PS4 controllers Motion controls supported when connected to Windows via the USB adapter?
    • No, our USB adapter only supports Motion controls on DualSense and DualShock 4 when they are connected to Switch, it does not support Motion controls on other systems.
  • Can I wake up my Switch with my PS5 and PS4 controllers via this USB adapter? Does the headphone jack on my PS5 or PS4 controller work when connected to Switch?
    • No, you can not. The headphone jack does not work.
  • How can I connect my PS4 controller back to my PS4 console after connecting it to the USB adapter?
    • Press and hold PS button on your PS4 till the controller turns off, then connect the controller to your PS4 via a USB cable, click on “OK”to reconnect them.
  • How can I connect this USB adapter to a PS3 controller?
  • Does it work with Switch on both hand held and docked modes?
    • Yes, it does. For hand held mode, you just need to use a USB Type-C Male to USB-A Female OTG cable to connect to our USB adapter.
Submit